About Us: Fruity Chance Casino

This page explains who we are, what we stand for and how we look after the people who play with us. It also sets out how to reach our support team about anything to do with your account.

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Who we are

Fruity Chance Casino is an online casino for players in the United Kingdom. The site runs in your browser on desktop and mobile, and all play and payments are in pounds sterling.

Our games come from established studios that supply licensed operators, and the lobby is grouped so you can find what you want quickly:

Slots, from simple classics to multi-line games with bonus rounds and free spins.
Live tables, with roulette, blackjack and baccarat dealt by a host in real time.
Jackpots, where a shared prize pool keeps growing until a player wins it.

What we stand for

We keep the way we work predictable, so nothing comes as a surprise when you deposit, play or withdraw.

Fair play. Game results are decided by random number generators that are tested independently of us, and we do not change the odds on individual accounts.
Fast payouts. Once your account is verified, withdrawals go back to your original payment method within the timescales shown in the cashier.
Clear terms. Wagering requirements, limits and any charges are written down before you opt in, not afterwards.
Safer gambling. Our site is for adults aged 18 or over. We hold a gaming licence, verify every account, and stop marketing to anyone who asks us to.

18+ only

Gambling should stay a form of entertainment, not a way to make money. Free, confidential help is available from GambleAware, GamCare and the National Gambling Helpline, and GamStop lets you block yourself from licensed online gambling sites in Great Britain.

How we look after players

Account verification

Before your first withdrawal we ask you to confirm your identity, age and address. The documents we accept are listed in your account, and our team checks them as quickly as it can. Verification stops someone else using your details and helps us keep underage play off the site.

Secure payments

Deposits and withdrawals are encrypted in transit and handled by regulated payment providers. Player funds are kept separate from the money we use to run the business, and the methods, minimums and timescales that apply to you are shown in the cashier.

Limits and breaks

From the safer gambling area of your account you can set deposit, loss and session limits, take a time-out, or self-exclude for a longer period. A tighter limit applies straight away.

Support when you need it

Our team is available around the clock, every day of the year. Use the live chat on the site for a quick answer, or e-mail support@casinofruitychance.co.uk with your username. If an answer does not settle the matter, say so and your complaint will be looked into under our complaints procedure.